Factsheet: HighWire Submissions
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BenchPress can support any workflow or publishing model. Our best-in-class configuration enables us to build a system specific to your publication while giving you the flexibility to adjust to changes in your editorial practice or peer review process.
BenchPress delivers a swift, straightforward experience for your authors and reviewers, and an array of helpful tools for editors and publishing staff. Our single sign-in and intuitive interface simplifies submission, and facilitates a rapid and rigorous peer review process. Intelligent admin tools and reporting functionality give editors and publishing staff unrivalled insight into their workflow to help them realize efficiencies and track progress towards their strategic goals.
Submissions are the lifeblood of scholarly publishing. BenchPress enables you to provide a fast, accurate, intuitive experience for your authors. At the same time, you can lower costs and dramatically reduce time to publication by streamlining the process.
When you have a query, communicate directly with the person who can make the change. Our support staff aim to respond to each question and change request within minutes. We handled over 1,000 support cases last year. The average time between the initial query and the case closing was less than 7 days.
Industry-leading workflow flexibility and site customization ensures that your BenchPress solution supports the way you work, across a single publication or a complete publishing platform.
BenchPress is based on best-in-class technology that delivers a fast reliable system delivering 99.95% uptime. As a customer, you continually benefit from developments and feature upgrades that will keep you at the forefront of manuscript submission and tracking.
For over a decade, Neurology® has partnered with BenchPress to build a premier manuscript submission and peer review system. The BenchPress team consistently furnishes knowledgeable technical support and rapid response times, and has provided exceptional guidance when we’ve operationalized new initiatives.
Patricia Baskin, Executive Editor Neurology Journals, American Academy of Neurology
The BenchPress team is always responsive and willing to help. They are by far in the top three of all the many groups I deal with. They rock!
Susan Alexander, Associate Director of Publications, Society of Nuclear Medicine and Molecular Imaging