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One of the world’s largest STM publishers, known for its extensive portfolio of high-quality books, journals, and digital products. The publisher offers over 8 million articles from 1,600 journals, many in partnership with prestigious scholarly and professional societies. Covering a broad range of disciplines—life sciences, health sciences, physical sciences, social sciences, and humanities—the client is recognized for its impact on global research.
The client sought a partner to support them with Peer Review Management (PRM) Services to enhance the efficiency of the manuscript review process. Their primary goal was to reduce the pre-acceptance stage duration, which accounted for 75% of the overall article publication timeline from manuscript submission to acceptance.
MPS implemented a structured and phased approach to meet the client’s requirements. The transition began with a pilot program of 20 journals, which was then scaled up to 200 journals within 10 months. A detailed project plan was created, incorporating risk assessment and key performance indicators. Regular stakeholder updates were provided to ensure transparency and alignment throughout the transition.
Pilot Phase
Successfully transitioned 20 journals within 3 months, setting the stage for full Peer Review Management.
Team Formation
MPS built a team of subject matter experts to collaborate with the publisher and understand their workflows, tools, and technologies.
Training & Certification
A client-specific certification program was implemented to ensure that team members were fully trained and aligned with the client’s expectations.
System Expertise
Managed 150 journals on Editorial Manager (EM) and 50 journals on ScholarOne (S1), ensuring a seamless transition across platforms.
Phased Expansion
Remaining journals were integrated over the next 6 months, maintaining smooth operations and efficiency.
Lower costs, better effciency
Strong reviewer engagement
Full transparency
Through a meticulous approach and innovative technology solutions, MPS successfully transformed the peer review management process, reducing turnaround times, enhancing workflow efficiency, and providing transparent, data-driven insights. The strategic planning and execution ensured smooth team setup and knowledge transfer, while detailed documentation and training facilitated an efficient transition without disrupting ongoing operations. The successful pilot phase resulted in greater client trust and business growth, leading to increased engagement with MPS.
MPS’ advanced analytics tools, such as Vizor and MPS Insight, provided real-time data, performance tracking, and trend analysis, allowing the publisher to make informed decisions. Continuous updates to the reviewer database ensured an efficient and timely manuscript review process, while automated system notifications and reporting improved monitoring and tracking.
By leveraging cutting-edge technology and integrating production and technology teams, MPS identified opportunities for efficiency improvements, significantly benefiting the client. The automation of reminders and notifications streamlined the workflow, positively impacting submission rates and author satisfaction scores. These enhancements have set a new industry standard for peer review management, ensuring a more efficient and effective scholarly publishing process.
This story is just one of many that illustrates why MPS is a trusted partner in publishing and learning solutions. Our key services include:
- Complete Content & Learning Solutions – From content creation to digital transformation.
- Multichannel Content Management – Seamless content delivery across platforms.
- Custom Technology & Platforms – Scalable and secure workflow solutions.
- Advanced Analytics & Reporting – Real-time insights for better decision-making.
- Peer Review & Editorial Management – Efficient and transparent manuscript processing.
- Translation & Localization – Expanding content reach with expert translations.
- Creative & Design Services – Visually engaging content for maximum impact.
- Secure & Compliant Solutions – Ensuring data protection and industry compliance.
- AI & Automation – Smarter workflows for efficiency and cost reduction.
- Learning Platforms – End-to-end learning solutions for education and training.
20 Journals
Pilot completed in 3 month
200+ Journals
Operations scaled in 10 months
20% Reduction
TAT improvement during transition
5 to 25 Journals
Support expanded during ramp-up