Migration to an End-to-End End Content Delivery Model

Book a Demo

 

Client Overview

One of the top academic publishers and part of the “big three” publishing houses. The organization provides students and educators with a wide array of high-quality educational content, digital products, and services across a variety of disciplines. It is recognized for its innovative solutions aimed at helping students achieve academic and career success.

 

Project Requiremen

The client needed a seamless transition from their existing delivery model to a new, end-to-end workflow using an advanced content authoring platform. They sought a single-vendor solution to supervise the entire delivery model, streamline the content development process, enable collaborative authoring, ensure content repurposing for both print and digital products, and significantly reduce time-to-market.

 

How We Made This Possible

MPS implemented a robust and collaborative approach to meet the client’s vision. By leveraging deep domain expertise and strategic planning, we ensured a smooth transition and continuous improvement.

Process Excellence
  • Built internal processes based on previous platform experience to align with customer needs, ensuring efficient workflows and improved satisfaction.
Platform Integration
  • Customized and integrated MPS’ authoring platform with internal tools to create a seamless content development and production process.
Workflow Optimization
  • Partnered closely with the client to identify and implement multiple workflow improvements, enhancing operational efficiency and output quality.
End-to-End Delivery Model
  • Designed a comprehensive delivery model with key quality checkpoints to maintain high standards across the entire content production cycle.
Training Implementation
  • Developed a detailed training calendar to ensure all teams understood the migration process and effectively adapted to new systems.
Internal Project Management
  • Created an integrated project tracking system that aligned client schedules, managed multi-team operations, and ensured timely deliveries.

Overall Impact & Success

Through proactive collaboration, structured workflow improvements, and a strong focus on quality, MPS:

 

Strengthened client confidence, leading to leading to an increase in the number of projects awarded to MPS.

 

 

Helped improve the authoring platform’s usability, reducing constraints and enhancing delivery speed.

 

 

Ensured cost savings and faster time-to-market through content repurposing and process streamlining.

 

 

Improved internal visibility and project tracking with an integrated management model.

 

  Contact Us