Master Data
- Manages Master Data for diverse groups of customers – retail subscribers, corporate clients, institutional subscribers (large universities)
Subscriptions, Renewals and Package Orders
- Manages subscriptions for both print and online journals, books and other published content
- Allows package orders for different orders
- Manages agency orders
- Allows order single and bulk cancellations, mass order suspensions, extensions and grace issues
- Tracks subscription renewals, supports auto-renewals
Payments and Tax computation
- Supports assorted payment methods such as credit transfers, direct debits for SEPA & BACH
- Integrates with payment APIs – Stripe, CyberSource, PayPal (PayFlow Pro), Windcave
- Computes taxes with a customisable tax module
- Assesses tax exemptions for agencies
- Integrates with Avalara and Taxjar APIs for sales taxes
Business Intelligence and Analytics
- Provides 150+ Business Intelligence reports and analytics
- Compliance with PCI-DSS and GDPR standards
E-commerce integration
- Provides APIs for easy integration with e-commerce letting subscribers directly place orders, tender one-time payments or in EMIs, allow mass suspensions, order cancellations and renewals
Over 30+ major publishers, university presses, society publishers and news corporations use THINK Web to manage more than 8 million customers and 2 billion orders annually.
We are working closely with publishers to integrate with various systems of their landscape such as CRM, ERP, hosting platforms. In the Open Access era, THINK Web will also be working with various OA business models for STM publishers in the near future.
