Mick Hegarty (GBG plc) at the HighWire Digital Disruption Seminar

Mick is Managing Director of Customer Insight and Innovation at GBG. In his role, he ensures the group’s global strategy, plans and portfolio are based on innovating for customers and brings together the group’s data, marketing, product and strategy teams internationally. He has more than 30 years’ experience in leading change across a wide range of functions from business development and marketing through to field operations and customer service. Prior to joining GBG, he was at BT, where he led a range of successful business strategy and transformation programmes.