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Celebrating 30 Years of HighWire!
Welcome to our latest newsletter! This year marks a significant milestone as HighWire celebrates 30 years of leadership and innovation in the publishing industry. Join us as we reflect on our journey and look forward toward continued partnership and excellence.

News
Improved Video Solutions with Cadmore

We are thrilled to partner with Cadmore to make video content accessible, discoverable, and searchable. All publishers hosted on HighWire now have an option to choose Cadmore player for their video content. With Cadmore, publishers get closed captions, transcripts, and audio descriptions among other features.
Blog Posts
Reflections from the Charleston Conference 2024

Meg Waites, our Senior Account Director, attended this year’s Charleston Conference and summarized her notes in a blog post. She wrote about AI in publishing, research integrity, accessibility, and more.
Building Trust in the Digital Age: The Evolution of Digital Identity

Tony Alves, our SVP of Product Management, summarized his notes from STM’s Digital Identity meeting in a blog post. Learn about the pillars of digital identity, digital wallets, and the way forward to secure your digital identity.
Researcher to Reader Conference 2025
The R2R Conference sparked thoughtful conversations around research integrity, open access, and building trust. In this four-part blog series, Tony discusses key themes—ranging from transparency and trust indicators to the evolving role of OA in fostering credible research.
R2R Conference 2025: The Opening Keynote and the Great Debate
R2R Conference 2025: Strategies adopting Open Science Culture
R2R Conference 2025: Research Integrity and Trust Indicators
R2R Conference 2025: Workshop Recap
Upcoming Events
THINK User Group Meeting 2025

We recently upgraded our on-premise order management software, THINK, to the cloud-based THINK365. To support our users through this transition and encourage shared learning, we’re organizing a virtual User Group Meeting. If you’re not currently using THINK but are curious to learn more, feel free to Contact Us. More details coming soon!
CSE Annual Meeting 2025
Tony will be representing HighWire at this year’s CSE Annual Meeting. He recently contributed a couple of blog posts on “Diversification and Decentralization of Peer Review” to CSE’s publication Science Editors that can be accessed using the links below.
SSP’s 47th Annual Meeting
We’re excited to exhibit at SSP’s Annual Meeting in Baltimore this year! If you’re attending, stop by Booth 101 to say hello. We’d love to meet you in person. We’re also hosting an AI roundtable & an Industry Breakout Session—your participation & feedback matters.
Beijing Book Fair 2025
Our CEO, Rahul Arora, along with Helen Tian, from our office in China, and Tony Alves, SVP of Product Management, will be attending the Beijing Book Fair June 18, 19 and 20. We are excited to be part of this event for the first time, as we expand to serve researchers in China!
How Peer Reviewers Use AI: Insights for Editors and Publishers

Join us as we explore how AI is changing peer review, what your reviewers might be using now, and how to responsibly incorporate these technologies into your publication workflows.
Past Events
STM 2-Day US Annual Conference 2025
Meg and Tony attended the STM US 2- Day Annual Conference 2025 in Washington, DC, held on April 2nd and 3rd. They had a great time meeting friends, attending insightful sessions, and participating in thoughtful discussions.
WEBINAR: Accessibility Compliance for Publishers
Accessibility experts provided insights and advice regarding the requirements of the European Accessibility Act (EAA) and ADA Title II. We received great feedback on this webinar and want to share the recording widely.
London Book Fair 2025
We exhibited at the London Book Fair alongside MPS Limited. Joshua Routh, our Director of HighWire Hosting Solutions, attended the event with Jes Kainth, our Account Director. They reported heavy traffic and great conversations!
R2R Conference 2025
Josh and Tony travelled to the iconic BMA House for this year’s Researcher to Reader Conference. Tony coorganized a Peer Review Workshop. This was a follow-up to his last year’s session at R2R. Missed the 2024 workshop? Here’s a quick recap
Product Spotlight
THINK365

THINK365 is a modern cloud-based order management, subscription and fulfillment platform. THINK365 streamlines workflows with a unified global search for all order, customer, and payment data. It also accelerates payment realization by simplifying processes and reducing manual steps. You can watch the video walkthrough of THINK365 using the button below.
Additionally, We invite you to register for the upcoming THINK User Group meeting to learn more about THINK365 and its capabilities.
Case Study
Personalized Homepage – Coming Soon to Portfolio Management Research (PMR)

We are delighted to add a new “Recommended for You” section to Portfolio Management Research, part of With Intelligence. The “Recommended for You” section on the homepage is designed to deliver a personalized reading experience by leveraging a user’s past behavior to recommend articles aligned with their interests. This feature dynamically selects and displays 9 articles in a card-style layout, curated from topics the user has previously interacted with — while ensuring the content shown is new (i.e., not previously engaged with by the user).
This is the second personalization we’ve done in the past few months. If you’d like to customize your journal’s home page, write to us, or reach out to your account manager. We’d be happy to add new features to your website!
Conclusion
This FY25 has underscored the importance of continuous improvement in everything we do. This is exemplified by our ongoing commitment to modernization of existing systems like THINK365 and HighWire Hosting, as well as the introduction of a new workflow system, DigiCorePro. We’ve taken the lessons learned to heart and are more committed than ever to making your HighWire experience a positive one. Thank you for your ongoing trust.